RedRestore FAQ (Frequently Asked Questions)

How does the Money Back Guarantee work?

RedRestore offers a Risk-Free 12-Month Money Back Guarantee. If you're not satisfied with your results after 12 months from the date of purchase, let us know within 2 weeks after your trial has ended. Send your product back for our full guaranteed refund, minus shipping and transaction fees. Email us at to begin your return process if you meet the return deadline.

How does the warranty work?

Your RedRestore system includes a 1 year manufacturers warranty. Please report all warranty claims to where we will either exchange or repair your defective unit free of charge.

Is financing available?

Yes, we offer payment plans through Klarna Financing. Slice payments into smaller chunks over a period of 12 months at 0 - 28.99% APR. Select 'Klarna' at checkout (pink button). Financing is only available for USA customers.

How long are treatment sessions?

Treatment times are dependant on the model purchased. Use your RedRestore MAX (272 Laser Diodes) for just 7 minutes, once a day. Use your RedRestore Original for 30 minutes every other day. Treatments are automatically timed and shut off when your session is completed.

Do you ship to my country?

Yes. RedRestore offers free shipping to the USA and Canada (zero import fees).

We ship world-wide with UPS Standard Shipping. Exact international shipping rates will be calculated at checkout and depend on your region. Please note, any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Full list of countries we ship to is here

 If you don't see your country at checkout, please contact and we will create a solution for you.

Will RedRestore fit my head?

RedRestore fits 97% of users' heads and comes in a one-size-fits-all format (57 cm interior circumference). RedRestore fits up to a XL hat size.

Will RedRestore work for me?

Laser hair growth is an effective treatment for a wide range skin-types & hair recession stages. It works for most* users to combat further hair loss and promote the growth of new thicker hair in dormant hair follicles. A safe and non-invasive option for both male and female pattern hair loss. Thickens receding hairlines, balding crowns, widening parts, thinning hair, balding patches and overall hair loss. RedRestore is most effective where there is still some hair growth in the effected area. Still unsure if RedRestore will work for you? Email us at and one of our hair growth specialists will be happy to give you a free consultation!

How often do I charge the battery?

RedRestore comes with a portable battery pack & holster. It charges like a smartphone with the included micro-usb wall charger. It takes 4-6 hours to fully charge. Each full charge lasts 2-3 treatment sessions.

When is the best time to use my Laser Cap?

Use RedRestore on a clean scalp after washing your hair. Your hair must be dry. Do not use your device on wet hair. Apply topicals or thickeners only after RedRestore treatments to ensure maximum laser energy to the scalp.

How soon should I notice results?

Laser hair growth, like any hair growth routine takes time and patience. It can take around 4-6 months to start seeing visible results. Best results and denser hair can be experienced around 8 months+ of consistent treatments.

How many lasers / LEDs are in RedRestore?

Dependant on your model, your device is equipped with a range of 81 or 272 medical grade lasers. RedRestore devices are equipped with Pure-Laser Technology that utilize medical grade lasers to deeply stimulate follicles with focused light energy. No filler LEDs that diffuse light and do not penetrate as effectively.

What is the wavelength of the laser lightwaves?

RedRestore’s laser caps are calibrated to emit deep penetrating red light at 650nm wavelengths. Clinical research has shown that wavelengths of coherent red light ranging from 630nm-670nm are the optimal frequency to stimulate hair growth.

Can I use my laser cap with other products or treatments?

Yes. Although laser hair growth is an effective stand alone treatment, it is safe to use in conjunction with other hair growth treatments such as Minoxidil (Rogaine) and Finasteride (Propecia). Apply any topical treatments after your RedRestore sessions for best results.

How does Laser Therapy Work?

Low-level laser therapy (LLLT) exposes your skin to low-levels of red and near-infrared light. Specifically calibrated wavelengths of laser light penetrate the scalp to rejuvenate cells and stimulate cellular metabolism. LLLT combats hair loss by extending the growth phase of the hair growth cycle while reactivating dormant follicles back to their growth potential. By increasing nutrient and oxygen-rich blood flow to the scalp, existing healthy cells become supercharged and can promote even healthier and stronger new hair growth.


6 month guarantee for laser cap

You have EVERYTHING to gain! Try our FDA-Cleared laser hair growth system today risk-free. If you don't see results after 12 months, send it back for our full guaranteed refund, NO QUESTIONS ASKED. 

Act now. The sooner you start, the faster you'll be on track to regrowing thicker, fuller and healthier hair. Revitalize your hair and restore your confidence for good!